Start with the pillar that hurts. Add the next when the numbers show you why.
Each pillar is its own service, priced on its own. Most practices start with one. Whichever you take, a practice director is accountable for it and reports to you every month.
Remote front desk
- For
- practices losing calls to voicemail, patients to no-shows, or front desk staff to turnover.
- We own
- phone calls, email, patient intake and routine admin, handled remotely by staff who speak English, Spanish, Hindi and Tamil.
- Pricing
- a fixed monthly fee, for full-time or half-time cover matched to your clinic hours.
- Often added next
- Revenue — cleaner intake shows up as fewer denials.
Revenue
- For
- practices whose billing is underperforming, or who want out of managing a billing vendor.
- We own
- the full revenue cycle — claims, denials, AR, payer follow-up — plus the monthly report.
- Pricing
- percentage of collections.
- Often added next
- Remote front desk — denials cluster around registration and verification.
The rate depends on specialty, claim volume and complexity. Ask us for a rate for your practice →
Marketing
- For
- practices with room in the schedule, or a new location to fill.
- We own
- patient acquisition tied to the capacity you have and the payers that pay, with cost per new patient reported monthly.
- Pricing
- a fixed monthly fee.
- Often added next
- Remote front desk — marketing only pays if the calls it brings in get booked.
The fee depends on your goals and market, and ad spend is discussed separately. Ask us for a marketing quote →
Financials
- For
- owners who get an accurate P&L weeks late and still cannot see which provider or service line carries the practice.
- We own
- the monthly close, P&L by provider and service line, cost per visit and revenue per provider.
- Pricing
- a fixed monthly fee.
- Often added next
- Revenue — the financials usually show where collections are leaking.
Practice Operations
- For
- practices where the owner is still the escalation path for everything and wants to stop being it.
- We own
- the whole operation, not only the pillars — a senior practice director running the practice with you, with regular check-ins, accountable for practice-level outcomes.
- Pricing
- fixed monthly retainer.
- How it differs
- every client already has a practice director for the pillars they take. This covers the rest of the practice too. Practice operations →
Launch
- For
- clinicians opening a practice.
- We own
- entity setup, credentialing, EHR selection, space, staffing, and operational readiness through to first paid claim.
- Pricing
- fixed fee, defined end date. Once collections start, the practice takes on whichever pillars it needs.
Adding a pillar
Each pillar is its own agreement. Add one when the monthly report points at it. Nothing you already have is renegotiated, and the conversation is about whether to fix the problem, not about pricing.
Notice periods and terms are set out in each pillar’s agreement. Ask us and we will walk you through them →
What is not charged
The Operations Assessment. A high-level AR analysis. Reporting. Documentation, which belongs to you regardless.
A detailed revenue audit is a one-time, paid service, priced by clinic size.
